why hasn't tropicana casino las vegas signed

Our taxi from McCarran dropped us off at the back entrance and it took us some minutes of exploration to find our way through the casino and other areas to locate the reception desk - but the Tropicana is somewhat easier to navigate than some of the other large Las Vegas hotels. That said, apart from this particularly bad after-taste, we enjoyed our stay at the Tropicana at the end of December 2012. If there is any chance that your holiday plans might be disrupted by unforeseen event - try another Las Vegas hotel. Despite having a refund policy allowing for cancellations up to 24 hours beforehand, they steadfastly refused to do this, despite the fact we provided adequate notice. However, when we subsequently did this the Tropicana refused to provide a refund. When we requested a refund at the reservation desk they indicated that we would have to do this through our booking agent - which seemed fair enough. We immediately informed the Tropicana by email that we would be at least one day late. Frustratingly, the first leg of our long haul flight from New Zealand was rescheduled as the consequence of a fog bound airport delaying our arrival in Las Vegas by 35 hours. We'd rate the Tropicana at least very good if it wasn't for their evasive if not outrightly dishonest handling of our request for a refund of one night's stay.

Why hasn't tropicana casino las vegas signed